Delivery Policy:

EduNova Academy provides online educational services. No physical products are shipped or delivered.

Service Delivery
Educational services are delivered online at the date and time agreed upon with the student or parent. Services may include individual online lessons, educational support, learning packages, and customized educational plans.

Scheduling
After booking or payment, the student or parent will receive the necessary session details and scheduling information through the contact details provided during booking.

Delivery Time
The educational service will be provided on the scheduled date and time agreed upon with the customer. For packages containing multiple sessions, each session will be scheduled individually according to the agreed learning plan.

Online Access
Session links or instructions required to access the online lesson will be provided electronically before the scheduled session.

Service Issues
If a scheduled service cannot be provided as agreed, EduNova Academy will arrange an alternative date or handle any eligible refund in accordance with our Refund Policy.

Contact Us
For questions regarding service delivery or scheduling, please contact EduNova Academy using the email address or mobile number listed on our Contact Us page.

Last Updated: September 2026