Terms & Conditions:
These Terms & Conditions govern the purchase and use of online educational services provided by EduNova Academy.
Services
EduNova Academy provides online educational services, including individual lessons, educational support, learning packages, and customized educational plans.
Bookings and Scheduling
Lesson dates and times are agreed upon with the student or parent. Customers are responsible for providing accurate contact and booking information.
Prices and Payments
Prices are displayed in Egyptian Pounds (EGP). Payments must be completed through the payment methods available on our website or through authorized payment service providers.
Service Delivery
Educational services are delivered online according to the agreed schedule. Session access details or instructions will be provided electronically. Please refer to our Delivery Policy for further information.
Cancellations and Refunds
Cancellations and eligible refunds are handled in accordance with our Refund Policy. Services that have already been fully provided are generally non-refundable.
Learning Packages
Packages containing multiple sessions are provided according to the agreed learning plan and schedule. Any eligible refund for unused sessions will be handled according to our Refund Policy.
Educational Materials
Educational materials provided by EduNova Academy are intended for the student's personal educational use and may not be reproduced, redistributed, sold, or commercially used without permission.
Rescheduling
A lesson may be rescheduled when necessary. EduNova Academy will make reasonable efforts to inform the student or parent and arrange an alternative time.
Customer Responsibilities
Students or parents are responsible for having a suitable internet connection, compatible device, and access to any online platform required to attend scheduled lessons.
Contact Us
For questions regarding these Terms & Conditions, payments, bookings, or services, please contact EduNova Academy using the information provided on our Contact Us page.
Students Under 18
Where the student is a minor, the parent or legal guardian is responsible for booking, payment, and acceptance of these Terms & Conditions on the student's behalf.
Acceptance of Terms
By purchasing, booking, or using our educational services, you acknowledge that you have read and agreed to these Terms & Conditions.
Last Updated: September 2026