Refund Policy:

EduNova Academy provides online educational services, including individual lessons, learning packages, and customized educational plans.

Refund Eligibility
A customer may request a refund before the scheduled educational service or lesson begins. Refund requests should be submitted as soon as possible before the scheduled session.

Completed Services
Once an educational lesson or service has been fully provided, the payment for that completed service is generally non-refundable.

Learning Packages
For packages containing multiple lessons, a refund may be requested for eligible unused lessons. Any lessons already provided will not be refundable. The refundable amount, if applicable, will be calculated based on the unused portion of the purchased service.

Cancellation by EduNova Academy
If EduNova Academy cancels a paid lesson or service and an alternative date cannot be agreed upon, the customer will be eligible for a full refund for the affected service.

Refund Method and Processing Time
Approved refunds will be returned through the original payment method whenever possible. Refund processing may take 7–14 business days, depending on the payment service provider, card issuer, or bank.

How to Request a Refund
To request a refund, please contact EduNova Academy using the email address or mobile number listed on our Contact Us page and provide your name, payment details or transaction reference, and the service for which the refund is requested.

Last Updated: September 2026